← All workoperations · 2022

Keeping design projects on track at Symplicity for nearly four years

Project manager coordinating with internal groups and many college clients to keep design projects moving for a higher-education software company.

The engagement

Symplicity builds career-services and student-engagement software used by universities. From June 2018 to March 2022 I was a project manager on the team, focused on design projects delivered to college clients.

What I did

  • Coordinated across internal groups and a large number of colleges to keep each design project on schedule.
  • Kept the client side informed and unblocked: gathering requirements, chasing approvals and managing revisions.
  • Maintained the tracking that let the team see every active project at a glance.

Why it matters

Nearly four years on one team is a long time in freelance work. It reflects the approach I bring everywhere: learn the systems fast, own the follow-through, and be the person clients want to keep around.

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