Executive admin and billing support for a digital advertising agency
Ongoing remote operations seat for a multi-market ad agency: vendor invoices into QuickBooks, client cancellations and campaign shut-offs, and weekly follow-through.
The engagement
An advertising agency running geofencing and connected-TV campaigns across dozens of local markets hired me through Upwork in October 2025 for remote executive admin and billing support. The contract is ongoing.
What I do
- Route the monthly wave of vendor invoices, one per market, into QuickBooks so the books reconcile without the founders touching receipts.
- Handle client service notices end to end: confirm the cancellation terms, tell the project manager when to shut the campaign off, and make sure the final invoice matches.
- Keep the team’s weekly meeting notes, follow-ups and cross-team requests moving in Slack and email.
Why it matters
Small agencies run on a handful of recurring processes that nobody has time to own. This seat exists so those processes happen on schedule, every month, without a reminder.